Terms of Service

1. About TenderVera

TenderVera is operated by TenderVera Ltd, a professional bid support service provider registered in the United Kingdom.

2. Service Description

TenderVera provides professional bid support services designed to assist organisations in preparing competitive tender submissions. Our services include:

• •Bid response drafting and refinement
• •Compliance review against tender requirements
• •Document formatting and presentation
• •Strategic input and evaluation criteria alignment

3. Account Registration

To use TenderVera, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use.

4. Service Delivery

Our services are delivered according to the package you have purchased. Turnaround times and deliverables vary by service level. We will make reasonable efforts to meet stated timelines but cannot guarantee specific outcomes in tender evaluations, as final decisions rest with the procuring authority.

5. Intellectual Property

Upon full payment, you retain ownership of the content you submit and receive ownership of the deliverables we produce for your specific tender. TenderVera retains ownership of our methodologies, templates, and any general knowledge developed through our work.

6. Confidentiality

We treat all client information as confidential. We will not share your tender documents, business information, or deliverables with third parties except as required to deliver our services or as required by law.

7. Limitation of Liability

TenderVera provides bid support services in good faith. We do not guarantee that you will be successful in any tender. Our liability is limited to the amount paid for the specific service in question. We are not liable for indirect, consequential, or special damages.

8. Termination

Either party may terminate the service relationship with written notice. Fees for services already rendered are non-refundable. We reserve the right to suspend or terminate accounts that violate these terms.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

For questions about these Terms, please contact us at [email protected].